System status
Major issues
Measured from real runs over the last 24 hours — not a ping. If your run failed, this says whether it was us.
Runs
Transcription and writing your formats
37% succeededMajor issues
Clip rendering
Cutting and captioning vertical clips
100% succeededOperational
If a run of yours failed
Credits are refunded automatically on any failed run — you are never charged for work you did not get. Finished runs stay in your Library, so nothing is lost by closing the tab. If this page says Operational and your run still failed twice on a video that plays fine, tell us at support@kaleidly.com and include the link.